Pharma Decrypted Ep 04: Back To Basics With HCP Engagement At Medical Congresses
In the fourth episode of Pharma Decrypted, host Sabine Louët, founder of SciencePOD, was joined by Cristina Finazzi, a customer experience director at Novartis with two decades of experience in medical congress strategy. Fresh from a season that included four major events in two weeks, Finazzi made a direct case for why in-person congresses remain irreplaceable, and why the industry’s enthusiasm for AI and digital content risks obscuring what actually changes clinical practice.









